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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trace McGonagill

March 27, 2024

5  out of  5 rating by Trace McGonagill
"Alisha and her staff are amazing people and at what they do! Thanks for all the years of fantastic customer service and guiding me with my insurance needs!"
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Mehreen Khan

March 19, 2024

5  out of  5 rating by Mehreen Khan
"Jacqie not only found me the best rate for my car but also made me me feel like family. Some people love what they do and genuinely want to help people. Do yourself a favor & call Jacqie today for your car insurance quote today."
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wesley brown

March 15, 2024

5  out of  5 rating by wesley brown
"My wife and I have been with Alisha Dumas for about a decade and have been very pleased. Recently one of my kids had an accident and I really felt like I had a great team in my corner. Always responsive, helpful and on point. Thank you all very much!"
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Jasmine Lewis

March 15, 2024

5  out of  5 rating by Jasmine Lewis
"Jacqie did an amazing job assisting me with getting the correct coverage I needed so that I am fully covered. She is super friendly and professional. I really enjoyed my experience with her!"
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Colleen Hart

March 14, 2024

5  out of  5 rating by Colleen Hart
"Fast and easy experience! Also saved me a bunch of money!!"
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SunShine

March 12, 2024

5  out of  5 rating by SunShine
"So as I’am on the phone with Mrs.Jacqie while i was at work to get renters insurance for my home of residence, this woman made my day extra brighter and fun all because she was doing her job. I was asked questions on what I needed and didn’t need and Mrs. Jacqie gave me her all. Fast forward we both agreed to speak again 10:30AM, lol why was I trying to answer my phone and it hung up on me😂😂😂 I immediately called back so that i can speak to my favorite friend as of today and I GOT MY RENTERS INSURANCE WOOOOHOOO 🥰🥳. So with all of this being said and done if anyone speaks to Mrs. Jacqie just know that she knows her stuff and is strictly business, and her people skills off the wall I LOVE HER and I don’t want to speak to nobody else but her if I have an issue with something I need assists with. SO MRS.JACQIE THANK YOU SO MUCH for the great spectacular conversation and to experience that there are still good genuine people out here working extra hard to make a living. -SunShine-"
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Leslie Allen

February 6, 2024

5  out of  5 rating by Leslie Allen
"Alisha is great at explaining coverages and will work with in your budget! I have known Alisha for a long, LONG time and proud to be apart her Statefarm family and a good friend. Our family has from car to home to life insurance with Alisha. Her office always calls with any slight of changes to any of our coverages and if I ever leave a message, I have received a call back same day (with a hour - most times) Alisha is professional, very knowledgeable, kind and loves to help anyone! Our family has been there with Alisha's since the beginning, I have every reason to stay with Alisha; She doesn't see our family as just clients - nor do we only see Alisha as just our Statefarm representative- we are friends and feel like family. I trust Alisha with what is most valuable, my family."
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Lawrence Harper

February 2, 2024

5  out of  5 rating by Lawrence Harper
"Great support! Was able to save me a lot on my auto policy."
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Natasha G

January 29, 2024

5  out of  5 rating by Natasha G
"Jaquie the lady who helped me on Phone walked me thru questions & Was so patient with me. w/ Home insurance & auto insurance Saved me a bunch of money. Got me any discount and every discount she could get me. She made it affordable so I could insure my home in Memphis & auto insurance with the rising costs around life its hard as single parent on 1 income with a elderly parent & Child . She made it possible. I won't ever forget the love, compassion and care. She provided over the phone. If you want to be treated like family with love Start here at this office & Your Home & Autos etc. Will Be insured for Affordability They'll find the fit for you - Alisha Dumas State Farm Office Memphis I rate Is my experience a hundred stars for 2024 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 💜Natasha of Memphis"
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STACEY HARDY

January 26, 2024

5  out of  5 rating by STACEY HARDY
"Great customer service from my agent Alisha Dumas. Provides great details and explanations."
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Helen Johnson

January 16, 2024

5  out of  5 rating by Helen Johnson
"Always there when you need them."
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Jamie Adams

January 11, 2024

5  out of  5 rating by Jamie Adams
"Alisha Dumas has the best customer service. She will go out of her way to help you with what you need and at the right price."
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lekesha briscoe

January 8, 2024

5  out of  5 rating by lekesha briscoe
"I have been with Alisha Dumas for years now. Her and her staff are very helpful in stressful situations and quick to respond. I am very comfortable with calling and asking questions when I'm not sure about a policy question. I love her office family and how they welcome you as a part of their family. I have recommended her and her staff Mrs. ANDREA and Mr. Justin to all my family and friends. Update: it's currently 2024 and I've had the pleasure of being with this company for years now. My family and I have found a wonderful new family in Mrs. Alisha and her staff. Not only are they patient but they are sweet and understanding, and loving people. This office makes planning for the future and your family needs a breeze and I couldn't have picked a better staff to work with. Love kesha and family🥰🥰"
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S M

January 4, 2024

5  out of  5 rating by S M
"I love it that State Farm is very responsive; and treats their clients exceptionally well!"
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Lou S

December 13, 2023

5  out of  5 rating by Lou S
"Great company to be with. Jacqie and and Alisha really treat you like family."
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Zeana Issa

December 11, 2023

5  out of  5 rating by Zeana Issa
"Jacqie is very Professional and very responsive with everything!! She’s so sweet and amazing!! All of the staff are amazing thank you guys for everything y’all do!!"
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Terry Cobb

December 4, 2023

5  out of  5 rating by Terry Cobb
"I've been with this agency for at least 5 years or so. Nothing short of excellent service always. I highly recommend."
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Dan Carlson

December 4, 2023

5  out of  5 rating by Dan Carlson
"We’ve been with Alisha for years and she’s the best. She and her team are super friendly and knowledgeable. They always respond quickly if you have questions, and they’re even proactive when they see areas where your policies could use a couple tweaks. It’s definitely reassuring just knowing that they’ll be there if we ever need help!"
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Hobbs DeWitt

December 1, 2023

5  out of  5 rating by Hobbs DeWitt
"I have had my policies with StateFarm for several years, and very appreciative of the responsiveness, helpfulness and attention to detail that Alisha and her team provide. I highly recommend her as an outstanding insurance agent."
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Kathy Fopp

December 1, 2023

5  out of  5 rating by Kathy Fopp
"I have had to call twice in the past month and had the good fortune to speak with Jacqui. She is like a weighted blanket for the soul. I was upset about a problem and she walked me through it, spent a lot of time explaining to me, and even left me smiling at the end of the call."
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Jenni Peeler

November 27, 2023

5  out of  5 rating by Jenni Peeler
"I always have the best experience when I have to call and change anything. Alisha and her staff are very professional and personable! Also, can’t beat their rates!"
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Erin Fontana

November 17, 2023

5  out of  5 rating by Erin Fontana
"Thank you for you help after my accident. Transparent and attentive."
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Sofiya Dahman

November 7, 2023

5  out of  5 rating by Sofiya Dahman
"Thank you for your help and tips navigating through insurance policies! I particularly appreciate Justin who always have patience and understanding. As a foreigner, there is a lot to comprehend especially when a claim is made. Justin Emory. He has been excellent in communicating what I need to do and what StateFarm does, when we dealt with unfortunate situations. It’s really valuable and important to have an understanding and compassionate person. Thank you all!"
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Stephanie French

November 2, 2023

5  out of  5 rating by Stephanie French
"Alisha is very nice and knowledgeable of State Farms products. She always follow up with answers to my concerns. State Farms is the best Insurance company .Thanks Alisha Dumas"
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Clint Ducat

November 1, 2023

5  out of  5 rating by Clint Ducat
"Knows me by voice and was very helpful. Every phone call or office visit is like talking with family. I can honestly say that I will never leave my agent. I have all of my insurance covered by State Farm because of my awesome personalized service. I’m not a number, I’m a valued customer and am treated as such."