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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ackack1

October 30, 2026

5  out of  5
rating by ackack1
"Great service, Andrea."
We responded:
"Hi ackack1, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alisha Dumas’s team.  Please reach out to us if any questions come up!  - Alisha Dumas’s Insurance Team "
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Kathy DAILY LIFE NUTRITION

October 28, 2026

5  out of  5
rating by Kathy DAILY LIFE NUTRITION
"Very professional and responsive when you have any questions. Saved me a significant amount of $$. Give Mr. Will a call and get your Free Quote today."
We responded:
"Kathy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Germantown insurance team is always here and happy to help. "
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Grace Aultman

October 26, 2026

5  out of  5
rating by Grace Aultman
"Justin is fabulous! He's always professional, kind and courteous. We've has Alish Dumas State Farm for going on 9 years now. Wouldn't change a thing!"
We responded:
"Grace, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Alisha Dumas and Team "
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Oakley Weddle

October 26, 2026

5  out of  5
rating by Oakley Weddle
"Alisha Dumas is amazing!! Would HIGHLY recommend her for anything you need!"
We responded:
"Hi Oakley, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Alisha Dumas, Your State Farm Agent "
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Alyssa Isenhour

October 26, 2026

5  out of  5
rating by Alyssa Isenhour
"Fast and reliable business insurance assistance for me and my small business! I cannot say enough good things about this team!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alisha Dumas’s team. "
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Julio Zamarripa

October 23, 2026

5  out of  5
rating by Julio Zamarripa
"Alejandra and Alisha took great care of me. I previously used a different agent and although they were not bad my account had many errors. Here they fixed everything and cleaned up my accounts and explained everything to me. Alisha spent over an hour with me answering my questions. You won't be disappointed using them for your insurance needs."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Sheldon Rosengarten

October 23, 2026

5  out of  5
rating by Sheldon Rosengarten
"Always responsive...always prompt"
We responded:
"Sheldon, this means so much that you would take the time to let us know how we are doing! We are always here if you need. Thank you for your trust and your loyalty! "
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Kevin Perry

October 21, 2026

5  out of  5
rating by Kevin Perry
"Will Brewer assisted my wife and I with new quotes for homeowner and auto insurance. The rates were $400 a month less than our current insurance company and he made the process so easy. Highly recommend Will and this agency."
We responded:
"Thank you for the 5-star review of Alisha Dumas’s team - we really appreciate your kind words! "
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#IdEyesis (Id. Isis)

October 21, 2026

5  out of  5
rating by #IdEyesis (Id. Isis)
"I continue to be a happy member of State Farm due to the exceptional service I receive from Justin!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alisha Dumas’s Team. "
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Olivia DeWitt

October 21, 2026

5  out of  5
rating by Olivia DeWitt
"Aundrea Rainey has been so helpful and easy to talk to and trust."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Leah Marie

October 18, 2026

5  out of  5
rating by Leah Marie
"The Alisha Dumas team has been very helpful for me both in finding quality coverage at a competitive price but also in thoughtful customer service. Highly recommend."
We responded:
"Thank you so much for your 5 STAR review! "
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connie dail

October 5, 2026

5  out of  5
rating by connie dail
"Was Quick and very efficient!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Germantown to know you had such a great experience with us. "
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Fant Klindworth

October 1, 2026

5  out of  5
rating by Fant Klindworth
"Alisha Dumas, Justin and everyone I’ve dealt with are efficient, courteous and so kind! They worked with my elderly Mom with all her insurance needs and gave me the same respect in her passing with settling her insurance accounts. They were the best!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brittany Spicer

September 23, 2026

5  out of  5
rating by Brittany Spicer
"I was with Alicia Dumas - State Farm for many years until I had to switch because of cost. I really did hate to leave because I had such a positive experience with them as a team, and Justin helped me tremendously when I had any questions and when my apartment had flooded. Aundrea reached out in June with a new price that was less than what I was paying, so I switched back. Alicia and her team are awesome and will definitely get you taken care of!"
We responded:
"Thanks so much for the fantastic rating, Brittany! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Z. A.

September 19, 2026

5  out of  5
rating by Z. A.
"Had the absolute best experience with Aundrea! I called her around 9 am while she was with another customer. She promised to call me right back at 10 am, kept her word, and got us quotes within minutes. We had everything finalized in just a few hours—on a Friday night! Highly recommend her service."
We responded:
"Wow, thank you for the 5-star review, Z.! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Kara Wakefield

September 17, 2026

5  out of  5
rating by Kara Wakefield
"Over the years I have had nothing but exceptional customer service from Alisha Dumas’s Statefarm office! They’re very knowledgeable, kind and easy to work with. I can’t recommend them enough!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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John Daniel

September 17, 2026

5  out of  5
rating by John Daniel
"Alisha and team are highly responsive, knowledgeable and friendly."
We responded:
"Hi John, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Germantown.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Alisha Dumas "
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Essilina Rucker

September 16, 2026

2  out of  5
rating by Essilina Rucker
"I personally love State Farm, has been in the family since 2020, Alisha staff is awesome but Alisha you can never speak with her never return calls, she always on a call with an policy holder as if I’m not a policy holder. My insurance was switched from one apartment to another. My insurance has been jacked up since, no one can tell me why the policy is increasing, they have been billing me for $100 a month and my premium is only $400 I’m not understanding. I ask Alisha to call me multiple times never gotten a call, only Justin calls and Justin never seems to know much. I do not recommend this location. When my policy ends I will switch over to another State Farm this location is not helpful at all and you will never speak with your agent. I will be placing a review on the BBB website as well."
We responded:
"Thank you for your feedback. We’re glad to hear you’ve had positive experiences with our team, and we’re sorry to hear about your recent frustration. Thank you for bringing this to our attention. We are definitely not perfect. We can always grow and learn.

Our team has worked to assist with your account and explain the billing changes. Because policy and payment information is private, we won’t discuss the specific details publicly, but we are happy to review the complete billing history with you directly.

I also take your concern about reaching me personally seriously. While my licensed team members assist our policyholders throughout the day, I never want a customer to feel that their concerns are not important. My team deals with billing on a daily basis and are much better to help you in that area.

We appreciate your business and remain available to help clarify any outstanding questions.

Alisha Dumas
"
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Craig Martin

September 16, 2026

5  out of  5
rating by Craig Martin
"Alisha Dumas State Farm agency has met all of my insurance needs for many years. Staff is very friendly and always helpful."
We responded:
"Craig! We sure have appreciated your trust and loyalty over the last decade! You are the real MVP and the one who deserves 5 STARS!!! Alisha Dumas State Farm! "
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Charles Harris

September 14, 2026

5  out of  5
rating by Charles Harris
"Excellent insurance agent and service"
We responded:
"Wow, thank you for the 5-star review, Charles! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Thomaz Drugowich

September 14, 2026

5  out of  5
rating by Thomaz Drugowich
"Aundrea was very friendly and responded quickly to my request for an insurance quote. I appreciate the prompt communication and attention so far. Great initial experience!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alisha Dumas’s team. "
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Rickey Matthews

September 11, 2026

5  out of  5
rating by Rickey Matthews
"Always a very pleasant phone call whenever I have to call in. Justin always helps me with whatever I need. Ottawa"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Germantown insurance team. "
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Brittany Cunningham

September 10, 2026

5  out of  5
rating by Brittany Cunningham
"Everyone in the Alisha Dumas State Farm office is always so friendly and helpful. They are always willing to help with whatever you need."
We responded:
"Brittany, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Charles Hurst

September 8, 2026

5  out of  5
rating by Charles Hurst
"We have been very pleased with Alisha and her entire team. They are always timely in their responses and extremely helpful when we have had a claim. Highly recommend them"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alisha Dumas’s team. "
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Monroe Enterprises and Advantage LLC

September 8, 2026

5  out of  5
rating by Monroe Enterprises and Advantage LLC
"Alicia and the whole crew are all incredible! They are available, prompt, communicative, and help me understand all of the coverages that are important for me to have with a family and businesses"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Germantown insurance team. "