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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gael Vasquez

August 1, 2025

5  out of  5
rating by Gael Vasquez
"Working with Alisha and her team was a breeze. They explained everything without confusing insurance terminology and helped me get the best coverage for my situation. Their friendly approach made the process stress-free."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that your experience with Alisha and our team was smooth and stress-free. Our goal is always to make insurance easy to understand and to help our clients find the best coverage for their needs. We truly appreciate your trust and kind words. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us!"
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Chase Steward

July 31, 2025

5  out of  5
rating by Chase Steward
"Alisha and her team were amazing when I had to file a claim. They informed me through every step and made the process much less stressful. I really appreciated their quick responses and support!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alisha and her team were able to make your claims process smooth and less stressful. Providing timely updates and support is very important to us, and we're glad we could be there for you when you needed it most. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback!"
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Tina Davenport

July 31, 2025

5  out of  5
rating by Tina Davenport
"I’ve been extremely impressed with the service I’ve received from Alisha Dumas State Farm office, especially thanks to my agent, Aundrea R. She recently helped me with a coverage change, and I was blown away by how knowledgeable, professional, and patient she was throughout the process. Aundrea took the time to explain all of my options clearly and made sure I understood exactly what the changes meant for my policy. She asked the right questions, offered helpful suggestions, and made the entire process smooth and stress-free. It's rare to find someone so thorough and genuinely dedicated to their clients. Thanks to her guidance, I feel confident that I’m fully covered and getting the best value for my money. If you're looking for someone who truly knows the ins and outs of insurance and puts your needs first, I can’t recommend Aundrea Rainey highly enough!"
We responded:
"Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Aundrea and our team at Alisha Dumas State Farm. Providing knowledgeable, professional, and patient service is always our top priority, and it’s great to know that Aundrea was able to guide you through your coverage change with care and clarity. We truly appreciate your recommendation and your trust in us to help protect what matters most to you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you again for being a valued part of our State Farm family! "
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Zach Scroggs

July 31, 2025

5  out of  5
rating by Zach Scroggs
"Alisha and her team were super compassionate and understand when filing my claim. Very proactive in communicating updates and made sure I knew what to expect. Best agent and team members in the business."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Aundrea provided you with exceptional service and made your coverage change smooth and stress-free. Our team is dedicated to making sure our clients feel confident and well-informed, and your feedback means a lot to us. We truly appreciate your trust and recommendation. If you need anything in the future, please don’t hesitate to reach out. Thank you for being a valued member of our State Farm family! "
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Kathy Young

July 31, 2025

5  out of  5
rating by Kathy Young
"Alisha Dumas and her team were very helpful and quick to answer my questions. They helped me find insurance that fits my needs and budget. I felt supported throughout the entire process."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you felt supported and that our team was able to help you find the right insurance for your needs and budget. Providing helpful and prompt service is always our top priority. If you have any other questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us!"
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Derek vanbrunt

July 31, 2025

5  out of  5
rating by Derek vanbrunt
"Alisha’s team was very professional and made buying insurance easy and painless. They made sure everything was clear to understand and straightforward. Would recommend if you want something stress free and some genuine good people!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that you found the process easy and stress-free with our team. Providing clear, straightforward information and professional service is always our goal. We truly appreciate your trust in us and are grateful to have you as part of our State Farm family. If you ever need anything in the future, please don’t hesitate to reach out!"
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Malia Berkenfield

July 31, 2025

5  out of  5
rating by Malia Berkenfield
"Super great experience! Alisha’s team explained everything clearly and made choosing the right coverage easy. The customer service was incredibly friendly and professional."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with our team and that we could make choosing the right coverage easy for you. Providing clear information and friendly, professional service is what we strive for every day. If you ever need anything or have more questions, please don’t hesitate to reach out. We truly appreciate your trust and recommendation!"
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Emma Kaitlyn Arnold

July 30, 2025

5  out of  5
rating by Emma Kaitlyn Arnold
"Been with Alisha Dumas for quite some time now. I have to say her team is amazing! More specifically, I’d like to say Aundrea Rainey provides outstanding service. She is my go-to any time I need to change one of my policies. I’ve had to add and remove something from time to time but Aundrea moves urgently with plenty of care! I am very impressed with her and hope she stays with Alisha for a lifetime! Much love to this company!"
We responded:
"Thank you so much for your thoughtful review and for being a valued member of our agency family! We’re thrilled to hear that you’ve had such positive experiences with our team, especially Aundrea. Your kind words mean a lot to us, and we’ll be sure to share your feedback with her. We’re committed to providing outstanding service every step of the way, and it’s wonderful to know that Aundrea has made a lasting impression. Thank you for your continued trust and support. Much love right back to you! —Alisha Dumas and Team"
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Haley Arnold

July 29, 2025

5  out of  5
rating by Haley Arnold
"Thank You, Aundrea Rainey for the amazing service when I need to contact someone about my policies!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Aundrea Rainey provided you with excellent service when you needed assistance with your policies. We truly appreciate your feedback and your trust in us!"
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Emily Stachowski

July 29, 2025

5  out of  5
rating by Emily Stachowski
"Alisha and her team have incredible service as well as good rapport that makes me feel like I am in good hands. They were extremely helpful when dealing with claims and kept me informed throughout the whole process. Kudos to this team for all that they do!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with Alisha and our team. Providing exceptional service and keeping our clients informed every step of the way is very important to us. Your kind words and recognition truly mean a lot. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for your trust and support!"
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Grace Barrett

July 29, 2025

5  out of  5
rating by Grace Barrett
"amazing!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team. If there’s ever anything we can do for you in the future, please let us know!"
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Tanner Keenum

July 29, 2025

5  out of  5
rating by Tanner Keenum
"Alisha Dumas and her team exceeded my expectation with their professionalism and attentiveness. They were very friendly, well-informed, and genuinely committed to helping me find the best coverage for my needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Alisha Dumas and our team. Providing professional, attentive service and helping our clients find the best coverage is always our top priority. Your feedback means a lot to us—please don’t hesitate to reach out if you need anything in the future! We are just a call, click or text away. -Alisha Dumas State Farm Team "
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Buck Morris

July 29, 2025

5  out of  5
rating by Buck Morris
"Justin at Alisha’s office was excellent to work with! Thank you!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you had a great experience with Justin at our office. Your feedback means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out!"
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Zach of Legend

July 29, 2025

5  out of  5
rating by Zach of Legend
"Thank you so much to Aundrea Rainey for the continued support she offers. Any questions or concerns, she's the one to ask."
We responded:
"Thank you so much for your kind words! We’re grateful for your feedback and thrilled to hear that Aundrea Rainey has been such a helpful resource for you. We appreciate your continued support and are always here if you have any questions or concerns in the future!"
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Shane Finnegan

July 29, 2025

5  out of  5
rating by Shane Finnegan
"Alisha Dumas and her team provided excellent customer service which made the whole experience smooth and stress free. If you are seeking a trustworthy insurance agent Alisha is the best option."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Alisha Dumas and her team provided you with excellent service and made your experience smooth and stress-free. Your trust means a lot to us, and we truly appreciate your recommendation. If you ever need anything in the future, please don’t hesitate to reach out!"
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Lily Prevatt

July 29, 2025

5  out of  5
rating by Lily Prevatt
"I had an excellent experience with Alisha and Hamilton. They were incredibly helpful, knowledgeable, and provided outstanding customer service throughout the entire process. They took the time to answer all my questions and made sure I understood my options clearly. I highly recommend them to anyone looking for reliable and customer-focused insurance solutions."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with Alisha's team and especially Hamilton. Our team takes great pride in providing knowledgeable, helpful, and customer-focused service, and it’s fantastic to know that we met your expectations. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us for your insurance needs!"
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BMARC

July 29, 2025

5  out of  5
rating by BMARC
"It’s a great DAY at Alisha Dumas State Farm!!! Highly recommended Alisha and her team! She is wonderful and goes above and beyond for her clients and treats everyone like family. One team member that specifically stuck out to me was Justin Emory. Justin made me feel so welcomed and created the best experience possible from when I came into the office until I left. He is so compassionate and thinks of all the little things that make your experience that much better. Can’t recommend this agency enough!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience with our team. Your kind words about Justin truly mean a lot to us—he is dedicated to making every client feel welcome and valued, and we’re glad you noticed! We appreciate your recommendation and are grateful to have you as part of our State Farm family. If you ever need anything, please don’t hesitate to reach out. Have a fantastic day! — The Alisha Dumas State Farm Team"
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Matthew Amacker

July 16, 2025

5  out of  5
rating by Matthew Amacker
"Justin was absolutely fantastic to work with. He made sure documents were sent in a timely manner and was very respectful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Justin provided you with excellent service and kept everything timely and respectful. We appreciate your feedback and look forward to working with you for many years to come! Alisha Dumas State Farm"
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Thomas McFadin

June 24, 2025

5  out of  5
rating by Thomas McFadin
"Great working with Hamilton to meet all my insurance needs and save money! Very knowledgeable and helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Hamilton. Our team is dedicated to providing knowledgeable and helpful service, and we're glad we could assist you in meeting your insurance needs while saving you money. If you have any more questions or need further assistance, feel free to reach out. We look forward to working with you again!"
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Jess Reese

June 13, 2025

5  out of  5
rating by Jess Reese
"Justin was unbelievably helpful in guiding me through a very frustrating situation with another insurance company and giving me guidance and all possible scenarios to be aware of. State Farm has always been great to us and this is further proof that we want to stick with Alisha Dumas State Farm!!"
We responded:
"Jess thank you so much for taking the time to let us know how we are doing. Justin is the absolute best and we are so blessed to have him on our team. He truly goes above and beyond! We look forward to serving you for many years to come. "
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Cindy Udell

May 13, 2025

5  out of  5
rating by Cindy Udell
"This is the best place to go and the staff is wonderful. Always helpful and knowledgeable. If you need insurance please talk to Alisha Dumas She is sincere and cares about her customers."
We responded:
"CINDY! We just love our policyholders, and we love you! Thank you for your trust and your loyalty over the years! We have seen teenagers start to drive, kiddos graduate college, then next buying their first home, getting married and starting their own families! We look forward to growing old together! "
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Sheldon Rosengarten

May 12, 2025

5  out of  5
rating by Sheldon Rosengarten
"Always responsive...always prompt"
We responded:
"Sheldon, this means so much that you would take the time to let us know how we are doing! We are always here if you need. Thank you for your trust and your loyalty! "
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Robert Ford

April 17, 2025

5  out of  5
rating by Robert Ford
"Very good customer service"
We responded:
"Thank you Robert for the 5 STAR review! "
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cindy perry

April 15, 2025

5  out of  5
rating by cindy perry
"Great experience and so easy to work with. Very satisfied 😊"
We responded:
"Cindy, thank you so much for taking the time give us the feedback. We really try to give the best experience! We appreciate you so much. Alisha Dumas State Farm Agent"
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Dick Middlecoff

April 15, 2025

5  out of  5
rating by Dick Middlecoff
"Special thanks to Aundrea Rainey and Justin Emery for walking me through the claims process. 👍"
We responded:
"Dick, we understand that claims time is not a fun time. Anything we can do to make it a bit easier we are always a call, click, or text away! "