State Farm® Insurance Agent Alisha Dumas

"Always a very pleasant phone call whenever I have to call in. Justin always helps me with whatever I need. Ottawa"

"Everyone in the Alisha Dumas State Farm office is always so friendly and helpful. They are always willing to help with whatever you need."

"We have been very pleased with Alisha and her entire team. They are always timely in their responses and extremely helpful when we have had a claim. Highly recommend them"

"Alicia and the whole crew are all incredible! They are available, prompt, communicative, and help me understand all of the coverages that are important for me to have with a family and businesses"

"Alisha has been great to work with. From our initial policy process, through renewal and just if we have general questions."

"Justin is the best!!!"

"Everyone was always professional and very pleasant to work with. We would recommend to others."

"Aundrea was great to work with. She took care of everything for me and explained the process very clearly. She was very responsive."

"Great service and professionalism. Alisha knows here stuff! Highly recommend!"

"We would like to recognize Justin Emory with Alisha Duman State Farm in Germantown, Tennessee for the tremendous amount of help, guidance and support he provided us as we navigated through a thirteen month water damage claim. Unfortunately during this period we were assigned three different adjustors. The first adjuster was a temporary contract employee of State Farm who left without notifying anyone. Then we were assigned a State Farm Disaster Adjuster who was of no help. We then took our problem to Justin who saw to it that the correct type of adjuster was assigned to our claim. That adjuster, Aldous Harris, was excellent. He was extremely responsive, explained procedures to us and resolved our claim in a very fair and timely manner. Thank you Aldous!
We had water damage in our kitchen, dining room, living room, and two closets. Once we were actually ready to start the repairs
we met with the contractor we had previously selected and it was a constant battle to get our project moving along. We would call or text our contractor with a question and then have to call or text numerous times every four or five days because we were not getting any response. Fortunately, Justin was following up with us to see how things were progressing, and again was able to advise us, and put us in contact with people who were able to move our project along. Thank you Justin for such outstanding service!"

"Aundrea Rainey was very professional, knowledgeable and friendly on the call with me. It was a pleasure speaking with her on 08/26/2026."

"I had a wonderful experience working with Alejandra at Alisha Dumas State Farm Insurance. Alejandra was incredibly helpful, patient, and thorough in explaining all the information I needed. She took the time to answer my questions, made sure I understood my options, and made the entire process feel easy and stress-free.

I truly appreciate her professionalism, responsiveness, and willingness to help. Alejandra went above and beyond to make sure I had everything I needed."

"At this nemof the darkest times in my families life, Alisha Dumas went above and beyond to help. Her staff, Andrea and Justin are just amazing!"

"I have found over the years that Alisha Dumas State Farm has been helpful in making sure my coverage and my claims are handled in a fair, positive, and timely manner. All in the office have been willing to work with me and answer questions as able, as well as providing guidance regarding coverage. Justin Emory has particularly been helpful and I appreciate all of the staffs attentiveness."

"Always available and quick solving any issue.
Very apreciated."

"Highly Recommend Alicia Dumas at State Farm!

Alicia Dumas is an outstanding State Farm agent. She helped me find great discounts on my car, home, and life insurance, and she always makes sure my family is fully covered. I love that she is Christ‑centered and family‑oriented — it shows in the way she genuinely cares. She remembers details, asks about my family, and treats me like more than just a customer.

I trust Alicia completely with my insurance needs, and I recommend her to anyone looking for an agent who is knowledgeable, compassionate, and truly invested in your well‑being."

"Excellent customer service"

"I always love working with this team. Alisha, especially, has been a huge help for years for me. 11/10 would recommend!!"

"I really enjoyed working with the Dumas team. Mrs Dumas and Kaden were super helpful with our new policy."

"Kaden and Alisha were both very helpful! Saving me a lot of money in premiums with greater coverage."

"Just had a great conversation with Alisha, she was professional, caring my needs and polite, definitely recommend this office"

"The best! They truly care about you and are thorough as they explain your policy and help with making good decisions on behalf of your family."

"Great service!! They explain every detail. Every question is answered. They do a great job handling my account!"

"Alisha and her team are great to work with!! Alejandra recommended me to them and they were able to answer all my questions and concerns regarding my Auto insurance."

"Found that my wife couldn't put our digital insurance cards in her i-wallet for 2 of our 3 vehicles. A quick call to Kaden revealed the issue was that she wasn't listed as a primary driver on 2 of the vehicles. Kaden found and fixed the issue quickly, and e-mailed the revised policies - all set. Pleased with the smooth, fast adjustments."